Your IT Partner
Networks, servers, Microsoft 365, backups, security — we manage it all so you never lose time to tech problems. Focus on your work; we've got your back.
Results
99.9%
Uptime target across managed endpoints, enforced by continuous monitoring.
Since onboarding our first clients in Tiranë, we've maintained 99.9% availability across 150+ managed endpoints, responded to tickets in under 15 minutes — even at 2am — and recovered from every incident without data loss.
What We Do
From daily operations to long-term strategy, we take care of the tech so you can run the business.
LEGAL
Billable hours vanish the moment a mail server stalls or a document vault disconnects. The firm needed predictable uptime during hearings and a way to onboard summer interns without exposing the whole client archive.
Outcome
Zero hearing-day outages in 2025. Onboarding a new seat now takes under an hour, with scoped access logged and reviewed monthly.
HEALTHCARE
Patient records flowed between three systems with no backup policy anyone could name. One ransomware email away from a catastrophic Monday — and a regulator the clinic couldn't afford to face unprepared.
Outcome
Encrypted offsite backups with restore tests every month. Admin access documented. Incident response rehearsed twice a year.
LOGISTICS
Dispatchers were guessing at truck positions from WhatsApp pings. The fleet's network was a patchwork of consumer routers, and fuel-card fraud had cost them twice in the last quarter.
Outcome
Real-time GPS on every vehicle. A segmented site network with proper failover. Fuel anomalies now surface in the dispatcher dashboard within the hour.
Catalogue
Everything we can take off your plate — from daily support to long-term infrastructure planning.
We take full control of your infrastructure and ensure stable operation at all times. We monitor, maintain, and intervene when necessary, so your systems are always available and reliable.
We configure, migrate, and manage accounts and licenses, ensuring full administration and stable operation.
We design and build fast and secure professional networks, tailored to business needs with a focus on performance and stability.
Automated backups and tested recovery plans to ensure business continuity in any situation.
On-premise, cloud or hybrid solutions designed according to your business needs and operations.
Cameras, access control and integrated surveillance systems for protecting premises and improving entry and exit control.
Real-time vehicle tracking and fleet management for businesses with field operations.
How We Work
From the first conversation to ongoing support, every client moves through the same clear path.
A typical Trinex-operated site
We analyze the existing infrastructure: network, servers, and security, to understand the current state and improvement needs.
We create a clear plan with priorities, realistic timelines, and solutions tailored to your budget and business goals.
We implement changes without disrupting operations. Configurations, migrations and upgrades are done in a controlled and smooth way.
Continuous monitoring, maintenance and regular improvements for long-term stability and uninterrupted operation.
Ready for managed IT?
If any of these sound like your Monday morning, it's probably time we talked.
You've had an unplanned outage in the last six months.
—>24/7 monitoring, median response under 9 minutes — we see it before you do.
You can't name everyone with admin access to your Microsoft 365 tenant.
—>Documented admin matrix, reviewed every quarter, with an off-boarding SOP that actually runs.
Your backups haven't been restore-tested in over a year.
—>Monthly automated restore tests with a one-page report — you see it, we sign off on it.
Offboarding a person takes more than a day.
—>Typical offboarding completes in under an hour, across M365, VPN, endpoints, and physical access.
Nobody remembers why half your firewall rules exist.
—>Config audits with change tracking, so every rule has an owner and a reason.
You need a human when something breaks at 2am.
—>On-call rota across Tiranë, Durrës, and Vlorë — a real engineer on the line, not a ticket form.
Packages
Every business has different needs. Start with what you need today, scale when you're ready.
You've got someone in-house — we cover the rest. Shared responsibility, clear escalation paths.
Best for · Small teams with one IT person
Custom pricing
We are your IT department. Every system, every ticket, every upgrade — handled.
Best for · Growing businesses without internal IT
Custom pricing
A named engineer on your side of the table. SLA-bound response, onsite coverage, roadmap ownership.
Best for · Large organizations with compliance needs
Custom pricing
What Clients Say
At 3am they caught a critical server issue before it hit our hospital systems. That kind of care is hard to find — and harder to sustain.
Elira Dema
Operations Director, MedCare
They rebuilt our entire infrastructure in a month. Our team didn't even realize the migration was happening — zero downtime.
Arben Hoxha
CTO, TechAlb
We had an in-house IT team, but switching to Trinex saved us 40% — and response times are way faster.
Besnik Krasniqi
CEO, BuildPro Group
200 mailboxes moved to Microsoft 365 without losing a single email. They were organized down to the last detail.
Fjolla Berisha
Finance Manager, AlbaFinance
Data security was a real worry for us. Trinex set up backup and recovery that gave us the peace of mind we needed.
Dritan Shehu
Managing Partner, LegalPoint
When we have a problem, it's fixed before we finish our coffee. Seriously — they're incredibly fast.
Arta Maloku
HR Director, StarRetail
What We Deploy
Tools we configure, manage, and respond to on your behalf — across productivity, perimeter, backup, and beyond.
Microsoft 365
Productivity & email
Fortinet
Perimeter & firewall
Cisco Meraki
Networking
Veeam
Backup & replication
Ubiquiti
Wi-Fi & access
Bitdefender
Endpoint security
Contact
Pick a path. We reply within two hours during business hours — no forced sales calls, no obligation.
Coverage
Tiranë·Durrës·Vlorë·Shkodër·Elbasan·Fier
Book
Schedule a 30-minute audit. We walk through your current setup together and leave you with a one-page read-out, whether you hire us or not.
Book an auditCall
Reach us directly during business hours. Urgent? Same line.
+355 00 000 0000Write a brief — we'll reply with scoped next steps within two hours.
info@trinex.al